MASTER COACH PROGRAM
PURCHASING & ENROLLMENT POLICY
By entering your payment information or enrolling in the Master Coach Program, you (“Client”) agree to the following terms with the Program provider (“Company”), a Delaware-based organization.
1. Services Provided
The Company provides coaching, training, certification, consulting, and educational services through the Master Coach Program. The Program description on the Company website outlines the scope of services. Comparable services may be substituted at the Company’s discretion.
2. Payment Terms
Client agrees to the fee and payment schedule shown on the enrollment page. Late payments incur a $25 or 5% monthly fee (whichever is greater).
All installment plans are contractual payment plans and must be completed in full.
3. No Refunds
All payments are non-refundable. Enrollment obligates the Client to the full Program fee, regardless of participation, cancellation, or personal circumstances.
Requests for reasonable accommodations (such as extended time) may be submitted to the Program support team.
4. Chargebacks
Client authorizes all scheduled charges and agrees not to dispute payments with their bank. Chargebacks are prohibited. Client is responsible for all fees incurred by the Company in recovering disputed funds.
5. Intellectual Property
All Master Coach Program content remains the exclusive property of the Company. Materials are for individual use only and may not be copied, shared, sold, or distributed without written permission.
6. Conduct & Removal
Client agrees to maintain respectful and professional conduct. The Company may terminate enrollment for rule violations. Termination does not release the Client from financial obligations.
7. Media Release
Client consents to Program session recordings and grants the Company permission to use recordings, submitted work, name, voice, and likeness for educational or marketing purposes.
8. No Medical or Mental Health Services
The Program does not provide therapy, medical services, or psychological treatment. Client is responsible for seeking such services independently if needed.
9. Limitation of Liability
Client assumes all risks associated with participation. The Company’s maximum liability is limited to the lesser of fees paid in the previous 30 days or $1,000.
10. Confidentiality & Non-Disparagement
The Company agrees to protect the Client’s confidential information. The Client agrees not to publicly or privately disparage the Company, staff, or Program. All disputes must follow the arbitration process below.
11. Indemnification
Client agrees to indemnify and hold the Company harmless from claims arising from participation in the Program.
12. Governing Law & Dispute Resolution
This Agreement is governed by Delaware law. All disputes must be resolved through binding arbitration in Delaware under the American Arbitration Association rules. The prevailing party may recover reasonable legal fees.
13. Entire Agreement & Severability
This Agreement constitutes the full understanding between the parties. Modifications must be in writing and signed by both parties. If any provision is invalid, the remainder remains in effect.
14. Acceptance of Terms
Submitting payment, entering credit card information, or otherwise enrolling constitutes acceptance of this Agreement and binds the Client to all terms.
